If you try activating your camera in the virtual meeting, first, make sure that the camera icon is activated and coloured in the top left-hand section of the screen.

Also, validate that you have allowed access to your camera and microphone in Adobe Flash Player. To do this, right click in the presentation area and click on “settings”. Make sure the “Allow” option is selected. You can also check the “Remember” box.

For Google Chrome users, you may also have to allow a message from the browser at the top of the screen, often located right underneath the address bar (hyperlink) as illustrated.

If it still does not work, unplug and replug your camera in a different USB port than the one used. Click on the white arrow on the right of the camera icon. You will then be able to choose the right device to use for your meeting. If your camera does not appear in the list of choices, exit and re-access the Via activity.

If you are still unsuccessful, make sure to completely close any application that is likely to use your camera such as Skype for example. Your Web camera cannot be used in two places at once.

If at this point you are still unable to make your camera work, you may have to reinitialize the driver software for the camera. Driver software is usually available on the installation CD included in the original package or on the website of the camera manufacturer.