Three volume controls can be available to adjust the sound level of your headset.

First, check if the “+” and “-” buttons exist on the side of the headset or otherwise a volume control wheel on the wire of the headset.

Next, in Windows, a volume control is usually available in the bottom right-hand corner of your screen, right beside the Windows clock, illustrated by a speaker icon.

Thirdly, head to the computer’s control panel under the “Playback” tab or section. You can then adjust the desired volume level.

On Mac Os, you can check the volume in the Apple menu –> System preferences-> Sound. In the “Output” tab, check the output level at the bottom of the window.