Other users may be using your connection and this can cause a slowdown for you. We suggest shutting off the other computers on your networks if you can and close all applications that might be downloading from the Internet. If you are using a wireless connection, plug your network cable in your modem/router and disconnect the computer from the wireless network to stabilize the connection. If several Web cameras are activated and you are having connection problems (your connection indicator is red), you can also pause a few camerasin your activity to free-up bandwidth by clicking on their image.