You can use the screen sharing option by using the standalone application or the Java version.
To validate your installation, visit the following page:
https://assistance.sviesolutions.com/index.php/partage-decran/
To use the screen sharing option without any installation, an updated version of Java must be installed on your workstation:
https://www.java.com/fr/download/
Make sure to allow and check the “Remember” option the various questions that may appear on your screen. Once validated, the screen sharing feature is ready to use.
*With Internet Explorer, you may need (and it is even recommended to do so) to add the website hosting the activity in the trusted sites. To do this:
◦ Logon to the Via home page.
◦ On the home page, in the browser menu, click on Tools > Internet options > Security > Trusted sites > Sites.
◦ The “Tools”” menu may be unavailable. Click on “Alt” to make it appear and use the serrated wheel on top, to the right of the address bar.
◦ Uncheck the “Request a secured server (https) for all sites in this zone” box
◦ Type in your Via connection address (for example: http://via.sviesolutions.com).
We highly recommend that you add 2 connection links to Via (http and https)
For users of Internet Explorer version 10, make sure the compatibility mode of the page is activated. An icon represented by a sheet split in half is available in the address bar directly to the right of the page’s URL link. This icon should always appear blue when activated.
◦ To apply changes, you must close all Internet Explorer windows and re-access your activity.
If the screen sharing appears black & white and diagonally, this means that the screen resolution used by the person sharing is not compatible. If that is the case, the person sharing the screen must change the screen resolution, then complete and restart the screen sharing. We recommend using a screen resolution of 1024×768 or of 1280×1024 to obtain the best result for remote people. Once the screen sharing option is functional, all activity participants can see the exact same thing as the person sharing the screen.
