Your browser security may be too high, anti pop-up software may be blocking you from opening the window of the activity or the security of the network or computer itself may be preventing the synchronous communication interface from opening. This problem may also be caused by one of the browser’s complementary modules (e.g.: “Yahoo Toolbar”). Try pressing and holding the “Ctrl” button on your keyboard while clicking on the “Access” button. If the window still does not appear, contact the SVI eSolutions technical support team.